Privacy Policy

Imoto Sangyo Ltd. (“the Company”) complies with the Act on the Protection of Personal Information and other laws and regulations concerning the protection of personal information. We have also established the following Privacy Policy and have put in place a system to ensure that all possible measures are taken to protect the personal information of our customers.

Article 1 (Management of Personal Information)

In the course of inquiries from customers, the Company may receive personal information from customers, related parties, and others. In order to prevent unauthorized access, loss, destruction, falsification, leakage, etc., of personal information, the Company will endeavor to protect personal information by thoroughly maintaining and managing security systems on the Company’s website, including SSL communication.

Article 2 (Purpose of Use of Personal Information)

The Company will use customers’ personal information for the following purposes

To respond to inquiries and requests from customers regarding import/export operations, etc.


To prepare documents and provide services related to import/export operations, etc., and to perform related tasks.


To provide information on products and services handled by the Company by telephone, e-mail, sending materials, etc.

Article 3 (Prohibition of Disclosure or Provision of Personal Information to Third Parties)

The Company will not disclose, transfer, resell, or rent personal information received from customers to any third party. However, we may disclose, transfer, resell, or rent your personal information in any of the following cases

When we have the customer’s consent.

When required by law.

When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the consent of the customer.

When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the customer’s consent.

When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining your consent is likely to impede the execution of such affairs.

Article 4 (Security Measures for Personal Information)

In order to ensure the accuracy and security of personal information, the Company will take safety measures such as using SSL communication for website communications and using a high-security server.

Article 5 (Inquiry of Your Identity)

If a customer wishes to inquire about, correct, or delete his/her own personal information, the Company will respond to such request after confirming the identity of the customer in a manner prescribed by the Company.

Article 6 (Compliance with Laws and Regulations and Review)

The Company shall comply with all applicable domestic laws and regulations regarding personal information in its possession, and shall review and improve this Privacy Policy from time to time.

Article 7 (Contact for Inquiries)

Please contact the following for any inquiries regarding the contents of this Privacy Policy or personal information.

Imoto Sangyo Ltd.

2-4-68 Heian, Kita-ku, Nagoya, Aichi 462-0819 Japan
Personal Information Protection Manager and Representative: Akimasa Imoto
Phone Number: +81-52-914-5551